We believe in being transparent with fees and charges. So you can see where your money is going and know that our decisions and partnerships are driven by your needs, and not with you thinking that there are any hidden agendas.
We believe what matters most is your future. So we design solutions based on your fundamental needs to grow and protect what is important to you over the long term.
We want to keep you on track to achieve your goals. So we actively manage your goals & objectives to ensure it remains true to its original intent.
Our Client Value Proposition:
“c t u believes in the commitment to you the client by understanding your values and needs. This forms the trust that enables the personalised service that you truly value. Together we build and protect what is important to you through ongoing coaching and support. Our commitment is that we care about your personal achievements.”
At c t u, you can pay for the services you receive on a fee for advice basis.
This allows you to know that you are paying for our advice irrespective of any product you use, clarifies the services you are entitled to, and ensures all recommendations are driven by your needs.
Our belief is once we have an understanding of what type of advice will be given, we will then provide you the costing, i.e. the cost of preparing the statement of advice, the cost of implementing the advice and then the cost of the ongoing fee for advice. Our clients agree to pay the cost of the statement of advice upfront, and then pay the cost of implementation when you have agreed to the advice. The ongoing fee for service can either be paid upfront or on a monthly basis.